Problem with the deck 2 of my xdj-rx2

Problem with the deck 2 of my xdj-rx2

ANDRES FELIPE PINZON GONZALEZ

Problem with the deck 2 of my xdj-rx2

When I hit the play/pause bottom, this action disable the vinyl mode, the master tempo and change the bpm. So I have to press cue and re play again in orther to make it work the vinyl mode and master tempo. It only happens with the deck 2, the deck 1 works fine

Official comment

Pulse

I'll ask you to please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse

Can you please record a video of this happening so I can pass it to the engineers?

ANDRES FELIPE PINZON GONZALEZ

How do I get the video to you, I try with YouTube, but it doesnt have the resolution to see the bpm

Pulse

You didn't give me a good enough view of everything all at once, but it seemed you had a change of the MASTER deck so the sync was likely what caused that to occur.

ANDRES FELIPE PINZON GONZALEZ

What should I do, that doesnt happens with the deck 1

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