XDJ RX2 - Memory cue bug

XDJ RX2 - Memory cue bug

Hassen Gaied

XDJ RX2 - Memory cue bug

Hi, When I switch to the Export mode (Pro DJ Link) from the performance mode, and when I upload a song on a deck the memory call buttons dont work and I am not able to walk between memory cue button already set-up on the song. I need to broke the Link mode and click rekordbox and then Link in order to let everything working normally.

Do you know what is the origin of this issue? I am with the 1.20 firmware and RKDBX 5.0.3

Thanks

Hassen 

 

Hassen Gaied

It happens only on Deck 1, same issue when coming back from performance to USB 1

Thanks

Pulse

Have you properly configured your firewall to allow the 4 rekordbox applications / connections through?

Hassen Gaied

Yes pro DJ link works properly when I use it. This bug happen after moving from performance to USB or to export only in Deck 1.

Thanks

Hassen Gaied

Hi,

Any idea from where this issue may come? Is there a process to follow when switching from performance to export mode? close RKDB and open it again?

Thanks

Hassen 

Pulse

Sorry, to confirm -- is this happening when you move from performance mode to loading a track from USB (directly on the unit) or via link, or both?

Hassen Gaied

Hi
When i select exprt from the drop down menu and click rekordbox or usb ion the rx2 then i upload a track in deck 1 if the track has memory cue i can t navigate between them however when i upload the track in deck 2 it works fine. Please alsonote that each time i upload on deks after coming from performance mode it doesnt upload first time but it uploads in the second try
Thanks

Hassen Gaied

It is for both in fact and only for deck 1

Pulse

Okay, thanks - I'll escalate that to our product team for review.

Mike Jaeger

The same happens to mee, too. Do I have to wait for a firware upate or is there another way to fix the problem? It is quite frustrating, because I have to restart the controller, if I want to use my memory cue. During a performance? I think you see the problem.  Thanks for support! Mike

DJWOLFIWOLF

I also have the same problem and it is since the new firmware, that it does not work properly

Pulse

Our engineers are working to fix this in a future update. Thanks for the feedback.

Pulse

Just a follow-up; our engineers addressed this issue in the 1.30 firmware release. Have you updated and is it working as expected now?

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