PIONEER DDJ RB is failed

@Joecen > If you are running Windows 7 and have NOT applied ALL of the updates and patches, this is a likely outcome. Please verify that Windows Update has run and installed any available service pack and system updates first.

please help me, because i need to use this tomorrow! 

In order for others to help, you'll need to provide more information. For starters:

• Computer OS (It looks like Win 7, but I can't exactly confirm from image)
• Current firmware version of hardware
• Current driver installed (or trying to install)
• Current version of RekordBox installed

The more information you can provide, the other others can offer assistance. In addition, you may get a faster response if you fill out a support ticket, though I can't guarantee that.

Assuming you're using the most recent version of Rekordbox, when you open it with the controller connected do you receive any messages with regards to updating the driver? Also, ensure the driver you're trying to install is the correct one for your OS and controller.

Cheers.

thank you so much.

Sorry late reply. its already solved thanks again.