Rekordbord license activation error 19

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Rekordbord license activation error 19

Loek Titulaer

Rekordbord license activation error 19

Hello, 

I bought a second hand DDJ RB. The previous owner deactivated the license key and now I am trying to add that one to my account. Unfortunately I get the same error every time: "The license key you entered is being used for another rekordbox account. One license key cannot be used for more than rekordbox account."

How can I solve this?

Official comment

Pulse
Pulse

I'm sorry we didn't meet your expectations of replying to your post within such a short timeframe. To resolve this issue, please file an inquiry ticket here and our rekordbox support team will gather some necessary additional information.

Loek Titulaer
Loek Titulaer

Thanks for replying to everyone except to me. Very professional Pioneer, your customer service extremely poor.

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