DDJ-RZ : Using OBS and distorted sound.

DDJ-RZ : Using OBS and distorted sound.

MatthewC121

DDJ-RZ : Using OBS and distorted sound.

When using OBS or any other broadcasting software for facebook live I get distorted sound with my DDJ-RZ.  I know OBS is set up right as when I use my DDJ-SX its all fine.  Also when using a webcam and my DDJ-RZ I get distorion again.

Official comment

Pulse

Sorry, it's a 3rd party software and it's likely a configuration setting within causing the audio to double-up. You'll have to find support on their community site.

Pulse

Are you perhaps sending it too hot of a signal? You can see the audio levels in the meters within the OBS software.

MatthewC121

No i turned it down and its still the same.  It sounds like its echoing as well.  I have tried it with no web cam and its still the same.  I should also mention I'm not using Rekordbox (although I think that would be the same) I'm using turntables connected to the phono.

MatthewC121

If I use a webcam and Rekordbox it distorts.

Pulse

Are you certain you're using the correct output from rekordbox (ASIO) and that you don't have the webcam's audio enabled?

MatthewC121

Yeah sure the webcams audio is disabled. And everything works fine when recording and streaming with BUTT.

Pulse

Are you on Mac or PC?

MatthewC121

On a PC with a i5 processor and 8gb of RAM.

Pulse

Neither OBS nor BUTT support ASIO devices - how is it you're capturing the audio from the DDJ-RZ / rekordbox and porting it to OBS or BUTT?

Pulse

Have you considered that the RZ output to your computer's line-input is possibly where the problem is occurring? This isn't a problem with the DDJ-RZ or rekordbox; you're now troubleshooting 3rd party software and your computer's hardware. Sorry!

Pulse

And are you sure that's a line-input and not a mic-input? That would be an obvious reason it's distorting.

MatthewC121

yeah i'm sure i'm using the line in.  It works fine with BUTT.  

 

Pulse

Each software application has its own "volume" settings for the inputs, so if it works just fine with one but not the other, that's a good place to start checking.

MatthewC121

Yeah I've tried that m8.  The sounds not distorting like its too loud its echoing.  I have also tried using the Settings Utility and changing the 'Master Att' too -6dB and that doesn't work.

Pulse

Here's a new guide on configuring DDJ and OBS to broadcast.

Please note that you may still have other issues if you bring in additional devices.

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