right panel of my pioneer xdj-rx doesn't work

right panel of my pioneer xdj-rx doesn't work

hirwa jarel

right panel of my pioneer xdj-rx doesn't work

hello kind plz help me i  bought pioneer XDJ-RX yesterday and i am facing these issues

right panel is not working but the left one is working perfectly and i tried to connect it to rekordbox (free version) but i can't via USB nor LAN cable 

 

Official comment

Mark Gallo

Sounds like a hardware issue.  Did you buy it new from an authorized retailer?  If so, you can exchange it for a new one.  If not, your best option is to contact your nearest authorized repair center.

hirwa jarel

thank you @ Mark Gallo for your response, now right panel is working too, i activated rekordbox dj 30 days of trial and suddenly its started working even if i disconnected computer with pioneer dj

Mark Gallo

Ahhh.  I didn't realize you were using the free version.  That was certainly the problem.  Glad you figured it out!

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