recordbox keeps crashing everytime I start

recordbox keeps crashing everytime I start

Isaac Wing

recordbox keeps crashing everytime I start

 I have deleted and re downloaded 3 times. Please help

Official comment

Tomoharu Kirihara

Hi Isaac Wing,

Sorry to hear about these issues. Could I please direct you to file a support inquiry here?

Our rekordbox team will be happy to assist you.

Tomoharu Kirihara

Hi Isaac Wing,

If you use Windows as the operating system, there might be a problem with its driver for display adapter.
Check if your driver software is the latest version.

  • Example of how you check and update the driver software 1.Click the Start button and [Control Panel] to open [Device Manager]. 2.Click the [+] button to the left of [display Adapter]. 3.Right-click the name of the display adapter you use (e.g. Intel(R) HD Graphics) and click [Update driver software] in the menu. 4.Click [Automatically detect the latest version of driver software].

If you still have the problem after trying the process listed above, go to the following website and check and update the latest version of the driver software.
Intel(R) Download Center
NVIDIA Driver Downloads
AMD Drivers + Download Center

Isaac Wing

I updated all drivers and still it says unexpected application error

Leon

I know that when you start the application The message Loading tracks comes by, if you don't see this message maybe it has something to do with the tracks/database.

Hope this helps.

Isaac Wing

the software actually never opens I get a box that says rexordbox in the header and the message below states "Unexpected application error:" please help i am stuck and have perfromances real soon freaking out

Tomoharu Kirihara

Could you please try the steps below?

1. Close rekordbox.

2. On Explorer go to the folder;

C:\Users\[user name]\AppData\Roaming\Pioneer\rekordbox\rekordbox3.settings

3. Rename the file "rekordbox3.settings" as other name like "rekordbox3_old.settings".

4. Open rekordbox.

 

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