very slow platter response

very slow platter response

PaaNii

very slow platter response

my RX platters have become very slow to respond. Unable to scratch or even seek tracks. Anyone have this issue?

Official comment

Pulse

The issue is likely the buffer size; increasing it will resolve the issue, it's not a hardware problem.

Markus Hilse

Yep. Since a Week. Before that, i had only problems with slow responding of th hole Controller when playing on all 4 Decks. Pulled the Buffer to 30 ms helped. But the Jog's stayed on "Slow Motion". Tested on 2 Computers.

Iceley

 

PaaNii

Thanks for the info. Took it back to the dealer, looks like a hardware fault on mine so they will swap it out

PaaNii

@Pulse

We tested this at the dealer and it turned out to be a hardware issue.

Pulse

If they think so and another unit is working properly at the same settings, then I'm glad they were able to resolve that for you!

5 comments

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents