DDJ SX2 jogs issue?

DDJ SX2 jogs issue?

kwbas

DDJ SX2 jogs issue?

I own a ddj sx2 and when i move the left jog it is completely silent but when i move the right one, especially in a quite room, you can hear some noise. Should i wonder about it? Bot jogs are completely funcional but the right one used to be silent too. Is there something that I have to do or I must accept the fact that the one is noisy? Thanks!

Mark Gallo

Is the noisy sound you are referring to coming from the physical jog wheel itself or being produced through the audio outputs?

kwbas

It is a physical sound. The jog is full functional but it isn't as silent as it used to be and I don't know if something goes wrong.

Mark Gallo

Sounds as if the jog wheel may have been pressed down a bit.  Was anything placed on top of it?  Did the unit take a tumble or get knocked around inside a case?  You can try gripping the side of the wheel and pulling upward to see if you can raise it up a millimeter or two.  Let me know if this helps.

kwbas

I don't know if some pressure caused this but i didn't place something on top of the jog that can cause damage. If i pull the jog up it raises a bit but when i leave it it comes back to its start possition...This thing happens to both jogs but the one is scilent and the other not. Do you think i sould open my sx or give it for warranty or just keep it like this, funcional and hoping nothing worse will happen?

Mark Gallo

Opening the unit would most certainly void the warranty.  If it is still under warranty you can take it to an authorized service center near you for repair.

 

http://www.pioneerdj.com/en-us/support/service-centres/ 

kwbas

Thanks dude...Probably that's what I'm gonna do.

Mark Gallo

You're welcome!  Thanks for using Pioneer DJ products!

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