Rekordbox DJ v.4.2.4 w. DDJ-RZ crashes

Rekordbox DJ v.4.2.4 w. DDJ-RZ crashes

Tord Forland

Rekordbox DJ v.4.2.4 w. DDJ-RZ crashes

Hi,

I've setup a dedicated laptop for Rekordbox DJ, but continue to experience crashes, both on 4.2.2 and 4.2.4.

 

The crashes start with the GUI freezing, but music playing underneath. The second I hit a button on the controller, the application crashes and exits immediately after. 

 

System specs can be found in the DxDiag.txt file below.

 

# Crashdumps

4.2.2: http://home.broadpark.no/~tforland/1c854484-6f3f-400e-868b-20527b455f84_4.2.2.0017_64.dmp
4.2.2: http://home.broadpark.no/~tforland/d8b6ed33-5b74-4e22-ab87-d5e51671eabb_4.2.2.0017_64.dmp
4.2.4: http://home.broadpark.no/~tforland/f5c4ce16-7501-42da-aa37-4ba1061af414_4.2.4.0001_64.dmp

DxDiag: http://home.broadpark.no/~tforland/DxDiag.txt

This is quite frankly getting VERY annoying. Hours of work ruined.

BR Tord

Official comment

Tomoharu Kirihara

Hi Tord Forland,

Sorry for the trouble. Please file a support inquiry here and our engineer will analyze this crash logs.

Tord Forland

Based on what? Computer is new, all drivers up to date. Running integrated Intel graphics, which has to be the safest route there is in terms of stability.

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