Problem DJM450

Problem DJM450

Arnaud Bétrisey

Problem DJM450

Hello, I have a problem with the driver to provide by Pioneer for the DJM 450
I can not fully install the driver.
An error message appears at the end: Installation failed (002)
Computer Configuration:
Intel core I7
16 Gb RAM
Windows 10
Thank you for your help

Official comment

Pulse

1. Disconnect your DJM from the computer.
2. Close rekordbox dj.
3. Uninstall the DJM driver from Control Panel > Programs and Features.
4. Reboot Windows.
5. Install the driver in administrative mode (right-click the driver install file > Run as Administrator)
6. Reboot Windows after the installation is complete.
7. Connect the DJM to the computer.
8. Launch rekordbox.

PS

I can also reproduce the same on 3 different Windows 10 systems (all running the latest MS updates as of 3/13/2018) trying to install the Windows 1.102 version drivers and above suggesttion steps do NOT resolve the issue.

I do not receive an error, but rather during the install of the drivers it just keeps showing a small box with the words DJM-450 and a line underneath.  Checking Windows Task Manager shows it running and not hung.  All anti-virus software is completely disabled.

 

Pulse

I'll ask you to please file an inquiry ticket here so our rekordbox support team can gather some additional information, I've installed the drivers without issue myself on several systems just today, so I'm not sure what it might be.

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