Recordbox 4.0 Crash upon opening

Recordbox 4.0 Crash upon opening

Marcus Blenkinsopp

Recordbox 4.0 Crash upon opening

0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes, I swear it!
1) Operating System: 7
2) OS Type: 64bit
3) rekordbox version: 4.0.1
4) Using LINK: No
7) Have you scanned your files for errors: No
7b) Have you scanned your drive for errors: No
8) Is rekordbox crashing at all: Yes
8a) If crashing, is it resulting in: Error message "An unexpected error has occured" and creates crash log
8b) If not crashing, are there any error messages: Yes
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes:
12) Provide as much detail of the issue here: I Have just tried to install Rekordbox 4.0.1 but as soon as I open it and it begins to scan my itunes collection the programme crashes with a "rekordbox has encountered an unexpected error" message and creates a crash file. This happens every time I attempt to open the programme and even persisted after uninstalling and reinstalling the programme

a s

Would you send us the crash file?
Send via ticket system (https://pioneerdj.zendesk.com/) , dropbox, or other service.

Ibrahim Arslan

Hello,

I have exactly the same problem .
Rekordbox always crashes .

" rekordbox has encountered an unexpected error "

I Macbook Pro with 2.3 GHz and 8 GB Ram .
When I start rekordbox , CPU load over 75 % ( only for rekordbox )

When I play a few songs at a time crashes .

Rekordbox : 4.0.1

Pulse

@Ibrahim > Please create a new ticket here and submit the crash log from this folder:

~/Library/Pioneer/rekordbox/Crashes/

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