Rekordbox 4.0 - "Unexpected error" when trying to open rekordbox

Rekordbox 4.0 - "Unexpected error" when trying to open rekordbox

angel aguirre

Rekordbox 4.0 - "Unexpected error" when trying to open rekordbox

I haven't done anything different since last night.
I just now opened it, and a unexpected error occurs and shuts down..
there are crash reports that are being saved.. I tried opening the software too many times

pls help

Official comment

Pulse

If you're having a problem when trying to launch rekordbox, first, read this article and try the suggestions within, but if nothing there can solve it, please file a support inquiry here and our rekordbox team will be able to assist you

sam white

Mine does that but seems to be ok on the 3rd attempt!

Pulse

@angel > What is the OS version you're running?

Pulse

@sam > I'll deal with that in the other thread; let's try not to cross-polute topics so I can help each of you deal with these issues separately.

sam white

Yes no problem, will remove the comment from here :)

angel aguirre

Sorry, forgot to mention..

Win. 8.1 latest version..

Pulse

Have you checked your video driver manufacturer's website for updates? This seems to be the most common issue for crashing on PCs.

Don't use Windows Update, you actually have to go to the chipset manufacturer to update it - most of them have a utility to identify and update it for you.

angel aguirre

Ill try it .. gonna be home in about an hour.. let you know then

Fons Bardoel

> Angel

 

Did you manage to solve the problem ?

Antoniorodriguezgarfia
Hey , did you get solve the problem? The same happens to me.

11 comments

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents