CDJ 850 K can't update firmware or read USB sticks

CDJ 850 K can't update firmware or read USB sticks

Simon

CDJ 850 K can't update firmware or read USB sticks

Hi,

I've got a pair of CDJ 850 K players.  The rekordbox connection works as does the CD player.  However, I can't get it to read any USB sticks.

i've tried 2.0, 3.0, various different makes

I've reformatted the USB sticks with Master Boot Record in Fat32, Fat16 i've also tried ExFat.  (Formatted on a Mac)

I'm running firmware version 1.12, and have tried upgrading to 1.13, but when i follow the instructions (Hold USB and RELOOP as you power up), I don't even get the 'Usb Connect'....  I get a a message that displays the Firmware version after about 10 seconds.

Also when the CDJ is first turned on, the MENU/Utility button doesn't work either

Any tips?

Official comment

Pulse

@Simon > If the MENU / UTILITY button doesn't work, and it won't enter firmware update mode, then chances are the unit has a hardware issue; please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.

Simon

I was worried that was the case!  I've just bought them 2nd hand from eBay.  They looked in good nick too....  I'll send them back to them to deal with.

Thanks for such a quick reply

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