DDJ 1000 Channel 2 fader issue

DDJ 1000 Channel 2 fader issue

Peter Badrov

DDJ 1000 Channel 2 fader issue

I’ve noticed a volume drop in my channel 2 audio after leaving the channel fader in place at an intermediate volume level. It will hold max volume if the fader is pushed all the way up to the max position, but positions below this result in a volume fade out to what sounds like 20% volume. This is observable both with and without rekordbox DJ connected.

Official comment

Pulse

@Peter > The engineers have reviewed the video and I'm sorry to say that it appears it's a hardware fault. They've asked if you could please contact Pioneer DJ technical support in your region to have your DDJ serviced.

Pulse

Can you get this happening on video please?

Peter Badrov

I have this issue documented on video, having a hard time uploading a video file to this thread.

Ves

You can upload it to YouTube (or Daily Motion, Vimeo) and link it back here.

Peter Badrov

https://youtu.be/IH-HRHNnUus 

 

Video link to youtube. Do you feel this a hardware issue?

Peter Badrov

Volume loss also observable when master audio is routed to the headphones.

Pulse

Can you do that again without talking over it so I can pass along a clearer explanation to our engineers? Thanks.

Pulse

Thanks -- and to confirm, this is only on CH2 that this happens, with any source, whether it's rekordbox or a line input?

Pulse

Thanks - I'll pass this along.

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