Problems with DDJ SR and Serato

Problems with DDJ SR and Serato

Christoph Jakobi

Problems with DDJ SR and Serato

Hi there, iam having issues with my ddj sr and serato. Serato Support couldn't help me until now, so I try here: I can connect my controller to Serato, load tracks into the decks, but when I press play, the virtual decks are moving like in super-slowmotion and I have no sound. The level meter is moving but nothing comes out. I have the latest driver and firmware installed. I hope anybody could help me because I don't know what else to do. Thanks

Official comment

Pulse

I was trying to determine if it was a problem with the jog sensor engaging / disengaging rapidly, but that wouldn't happen in "CDJ" mode.

I'll direct you to please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.

Pulse

Something about the computer? Have you tried using the controller on another computer?

Christoph Jakobi

yes i allready did it. i used it at my older pc with windows 7 and same problem. i even formatted the old windows 7 pc but nothing changed. In my opinion it must be a software-problem, for what should serato give support...

Pulse

Could possibly be a hardware problem with the SR... does it also happen if you disable vinyl mode on the deck?

Christoph Jakobi

what it could have to be with the vinyl mode?

 

6 comments

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents