ddj rx lost license key.
hi ya
i hove lost my dd. rx license coke recently, could you please help me to get my codes
thank you
thushan
Post is closed for comments.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Official comment
Please login at rekordbox.com and you can view the license keys registered to your account.
If you have lost the code before you registered it, I'm sorry, but we can't issue a replacement.
I found the key but when I entered in my MacBook it says the code been used before, I used for the same MacBook and it not giving me authorization to active my key
rekordbox allows for the license to be used on up to 2 computers. If you need to move it to another computer, you would deactivate it in the software and that frees the license to be used again. If you did not deactivate it prior to changing computers, or users, that would lock one of the installations.
If you have purchased the hardware/software second hand, or as an open-box, it could be the previous owner did not release the license, or the retailer did not request a reset.
Please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
3 comments