Unable to open Rekordbox 4.2.1 - Unexpected error

Unable to open Rekordbox 4.2.1 - Unexpected error

James Benson

Unable to open Rekordbox 4.2.1 - Unexpected error

I have been unable to open Rekordbox and have many error log messages, below is the most recent:

 

74de07b4-812a-48ec-8e29-905ed2c3e3d5_4.2.1.0030.dmp

 

Please can anyone help? I've gone thorugh as many FAQ's as possible & also changed the data file to try and open an old version but this has not helped. 

Official comment

Tomoharu Kirihara
 

Sorry to hear about these issues. Could I please direct you to file a support inquiry here?

Our rekordbox team will be happy to assist you.

James Benson

I was considering this so will give it a try - thanks

James Benson

This has opened but everything is missing, and as i can't open the old version I am unable to export/import anything.

 

Can anyone help?

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