Problem installing DDJ-RB drivers
Hello!
I have recently bought the DDJ-RB and when I try to install the audio drivers the small box with a black string comes up but the driver will not install. I have tried on my other computer and it works perfectly but on my laptop it just stays the same.
Is there any solution for this problem?
Best Regards,
Marcus
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Official comment
Hi Marcus Müller,
Sorry to hear about these issues.
DDJ-RB cannot be updated because you have not updated Windows or you failed windows update. Windows will have the Pioneer DJ authentication if you update your Windows.
Will you please click Windows Update from Start menu to update Windows?
This is the only solution to install the DDJ-RB driver.
If your problem still exists, please file a support inquiry here.
Our rekordbox team will be happy to assist you.
this thread may help you.
https://forums.pioneerdj.com/hc/en-us/community/posts/210914686-DDJ-RR-Drivers-wont-install-
Hi Tom!
It does not work :/
Hi, the serato guys had an well sortet Troubleshooting & Optimization guid for there side.... The Troubleshooting Connection Issues on Windows guide could help you with your laptop issue.
good luck
Just a tip for whoever has similar issue. If you see the DDJ RB driver install box and it looks like it never ends try just to click on enter. Most likely is related with your screen resolution, in my case I couldn´t see the accept button and it was never ending the installation.
Yes to Chema! Hours later and so damn simple... Just Press Enter! Thank You :-)
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