Rekordbox plan not updating

Rekordbox plan not updating

Harry Noailles

Rekordbox plan not updating

I've purchased a new plan two days ago and my rekordbox still doesn't acknowledge that i purchased the plan.

Jose Fernandez

Me too, I opened a ticket asking about it. The answer was, please try in 2 days. They are having technical difficulties.

Gabriel

Thank you for raising this issue with us. We sincerely apologise for the inconvenience.

We are currently doing our best to resolve this issue and we'll let you know once this issue is resolved. 

Jose Fernandez

Hello,

Any updates on this? My new plan(Professional) still doesn't show. Still showing the Free plan.

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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