recordbox 7.0 not working

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recordbox 7.0 not working

DJ GandB

recordbox 7.0 not working

  • DJ GandB
  • 22 comments
  • 0

after installing recordbox 7.0 on windows 10 it doesn't work . nothing happen when i started the program .

John Meus
John Meus

I have the same problem on windows 11

2
Paulo Vilhena
Paulo Vilhena

I have the same problem on Windows 11 Home

2
Paulo Vilhena
Paulo Vilhena

I have the same problem on Windows 11 Home

2
Steve Reaver
Steve Reaver

yep, same here. Installed it, double click the icon, and it does not start. v6.8.5 works fine still.

3
Steve Reaver
Steve Reaver

Dug a little deeper and found these errors in Event Viewer

 

Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program rekordbox program file because of this error.
 
Program: rekordbox program file
File: 
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
 
Additional Data
Error value: 00000000
Disk type: 0
 
 
Faulting application name: rekordbox.exe, version: 7.0.0.0, time stamp: 0x6628d0b7
Faulting module name: rekordbox.exe, version: 7.0.0.0, time stamp: 0x6628d0b7
Exception code: 0xc000001d
Fault offset: 0x0000000000c4c49a
Faulting process id: 0x11e8
Faulting application start time: 0x01daa66a80c33e8c
Faulting application path: C:\Program Files\rekordbox\rekordbox 7.0.0\rekordbox.exe
Faulting module path: C:\Program Files\rekordbox\rekordbox 7.0.0\rekordbox.exe
Report Id: 5ffb8a85-d076-449f-b1bb-3c5e8d02d485
Faulting package full name: 
Faulting package-relative application ID: 
 
 
 
3
Steve Reaver
Steve Reaver

More info. I installed the trial version onto a newer windows 11 machine that never previously had RekordBox installed and it started up just fine. wtf is going on??

3
George
George

I have the same problem on Windows 10 Home 22h2

1
Amias Channer
Amias Channer

Same problem on windows 10 , did you even qa this build ?

This entire launch is a disaster

1
Jus Ko
Jus Ko

Same here. Epic fail. As to be expected from the toxic DJ software ecosystem.

Edition    Windows 10 Pro
Version    22H2
OS build    19045.4412
Experience    Windows Feature Experience Pack 1000.19056.1000.0

1
Ves
Ves

I haven't had this since installing RB7. (fingers crossed)

Forgot to uninstall the beta. It just overwrote it

Windows 10
22H2

0
Converted
Converted

Does anyone has a solution yet? Or an official answer from Alpha?

1
George
George

Unfortunately, nope

0
Stefan
Stefan

Bad thing, I solved it for me by uninstalling rekordbox 7 and reverting to latest 6.8. Hm, at least it started first time after installing, not showing HW-Unlock. Then, after 30 minutes of pale window on my Core i9-13900H w/32 GBytes RAM Win10Pro machine I decided to do a task kill and uninstall it again. Luckiyl, my alternatively connected XDJ-RX3 or DDJ-FLX10 are now running fine again with latest 6.8. I think, as there is no answer / information from Alpha, we have to wait until rekordbox 7 is operational. Maybe the most issues will be solved as it will be listed in Update Manager of V6.8? :-(

1
George
George

I am also waiting for at least some kind of answer here. It is not critical for me to use a rekordbox right now, but I would like to get feedback

0
Converted
Converted

So i have some sort of update. Not sure if its true or not. But we are basically out of luck because your CPU has to support AVX2 to run rb 7.0. So my PC doesn't support it, so i'm stuck with rb 6.8.

Apparently its the same issue with Ableton 12 where people without support for AVX2 are out of luck also.

So HWinfo or CPU-z to find out if your CPU supports AVX2.

3
Jus Ko
Jus Ko

Oh wow @Converted I think you're right! Feels  like a slap in the face because the message I get as a customer is "performance is more important than you: you'll just have to upgrade your PC". Not cool AlphaTheta. Really not cool.

 

 

FYI you can check your processor's AVX2 compatibility in Steam too (Help > System Information).

2
Steve Reaver
Steve Reaver

yep, that would be it. 

0
burak kılcan
burak kılcan

how can ı download 6.8

0
Stefan
Stefan

burak kılcan

You can download it from the archive here:

https://rekordbox.com/en/support/faq/v6/#faq-q600141

v6.8.5 is the most recent version.

0
Julio Gaston Castro
Julio Gaston Castro

Tengo el mismo problema pero mi CPU es compatible con AVX2 

Extensiones del conjunto de instrucciones 
Intel® SSE4.1, Intel® SSE4.2, Intel® AVX2, Intel® AVX-512
 
0
Julio Gaston Castro
Julio Gaston Castro

Tengo el mismo problema pero mi CPU es compatible con AVX2 

Extensiones del conjunto de instrucciones 
Intel® SSE4.1, Intel® SSE4.2, Intel® AVX2, Intel® AVX-512
 
0
Julio Gaston Castro
Julio Gaston Castro

Tengo el mismo problema pero mi CPU es compatible con AVX2 

Extensiones del conjunto de instrucciones 
Intel® SSE4.1, Intel® SSE4.2, Intel® AVX2, Intel® AVX-512
 
 
Procesador    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz   2.42 GHz
RAM instalada    8,00 GB (7,70 GB usable)

Tipo de sistema    Sistema operativo de 64 bits, procesador basado en x64
Edición    Windows 11 Pro
Versión    24H2
Instalado el    ‎12/‎11/‎2024
Versión del sistema operativo    26100.3194
 
El problema me sucede con cualquier Rekordbox superior a  6.0 .
aparente,emte es una comunicacion con rekordboxAgent-win32-x64
 
Intente todo
Reinstalar, Borrar archivos de blbliotecas y de extencion *.db
Borrar todo rastro de Recordbox en el registro de Windows. Reiniciar.
Borrar las carpetas alojadas en "C:\Users\"miusuario"\AppData\Roaming\Pioneer"
Pasar de Red Publica a Red Privada y viceversa
Desactivo el antivirus de Windows.
Desactivao el VPN
Desactivo el firewall de windows
Doy acceso tanto de entrada como de salida al sofware como al Agent desdela configuracion avanzada de firewall permitiendo abrir los puertos de comunicacion.
 
No logre solucionar mi problema. 
0

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