CDJ-3000 - No signal from digital output

CDJ-3000 - No signal from digital output

Chris nichols

CDJ-3000 - No signal from digital output

Hello,

I purchased a CDJ-3000 new from Guitar Center last month, and today, the digital output stopped sending a signal. It's connected to a Euphonia mixer. 

These are the troubleshooting steps I've taken:

- verified digital is selected on the mixer channel 

- updated firmware on the unit to 3.16

- swapped digital cables with my second unit that is working - no dice

- swapped mixer channels - no dice

- connected a RCA cable - output does go to the mixer and it works as expected

- investigated all settings in the menu on the unit

I'm wondering if there is a setting somewhere that I'm missing? 

Chris

Yves

Hi Chris,

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue?

Thanks

Yves

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