Tidal "Store Offline" not working
I have the DJ extension and the RB free plan. The Tidal Offline function is not working. The tracks are in the "Downloaded Folder", I analysed them and it worked the first time I tried it when I disconnected the internet. On restarting RB, it has stopped working unless I am connected to the internet.
Is it broken or am I supposed to have a RB paid plan? If so, which one? (I'm yet to try it connected to my XDJ-RX3)
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Are you using the latest rekordbox version 7.0.4?
Only that version has offline tracks available for Tidal.
Yes, it worked the first time I installed it but not after closing down and restarting to test it. I cleared the downloaded tracks and it has only once since allowed me to store a track offline - but then wouldn't play it without an internet connection.
Top image below is what happens when I select "Store Offline"
Other pics are evidence of Tidal Subscription & Rekordbox Version with a Tidal (online) track playing in deck 2
Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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