Cannot connect to Tidal after update 7.0.4

Cannot connect to Tidal after update 7.0.4

SIMON CUEV

Cannot connect to Tidal after update 7.0.4

I have a windows 11 computer. After updating to Rekordbox 7.0.4 I cannot sign in to Tidal. When I click "sign in", a browser window opens up as usual, I log in without problem and get a "Login Successful" window, but then Rekordbox gives me an error window that says "Log In Error - Failed to connect to server". I have tried switching my default browser from Chrome to Firefox but this did not work. I still get the same error message. I have tried restarting my computer as well. Any suggestions as to what might be wrong here? Is my only salvation downgrading back to 7.0.3?

 

Gabriel

Please note that Tidal has recently changed its plan and a DJ Extension add-on is needed to play on DJ software.

Please check your Tidal Plan.

 

Arkadiusz Gronowski

Hello. I have the same issue. I have Tidal with DJ Extension. On my second computer with Windows 11 i can log in Tidal without any problem. And the funniest thing is that, on this first laptop (with Tidal issue) this problem is only on Rekordbox ver. 7.0.5. On Rekordbox ver 6.7.5 i can log in Tidal.

Regards

2 comments

Sort by: Date Votes
Please sign in to leave a comment.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents