Can't properly use Tidal

Hi,

after connecting to Tidal I can't see my Playlists from Tidal. When refreshing the connection to Tidal I still can't see my Playlists. The software only says network error. But my laptop is connected with a working internet connection.
The connection to Soundcloud is working properly and there I can see my Playlists.

I hope someone can help me.

Thanks a lot