Rekordbox 7.0.8 won't start
I installed the latest version of Rekordbox (7.0.8) on my laptop, but I can't open the program. When I try, I just get the error message 'The application was unable to start correctly (0xc0000142). Click OK to close the application.' I have tried reinstalling it, but still get the same result.
I checked the Windows log files, and it seems to have an issue with 'tensorflow_cc.dll,' but I can't find a clear answer on what the problem is, just that something isn't working with the connection there.
From Windows log file:
Application Name: rekordbox.exe, version: 7.0.8.0, Timestamp: 0x6766eebf
Faulting Module Name: tensorflow_cc.dll, version: 0.0.0.0, Timestamp: 0x662bb433
Exception Code: 0xc000001d
Fault Offset: 0x00000000001e3b50
Faulting Process ID: 0x36F0
Faulting Application Start Time: 0x1DB59C9B8B19895
Faulting Application Path: C:\Program Files\rekordbox\rekordbox 7.0.8\rekordbox.exe
Faulting Module Path: C:\Program Files\rekordbox\rekordbox 7.0.8\tensorflow_cc.dll
Report ID: f517c279-f2c5-4bf4-871c-982c558ee43a
Full Package Name:
Faulting Package Relative Application ID:
Does anyone have any ideas on what I can try next?"
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i had the same exact problem yesterday. hoping the next update fixes the problem
Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
hola tengo el mismo problema, mismo código de error en mi laptop, al parecer es por el procesador que no cumple con los mínimos requisitos que pide el programa , espero les sirve de algo mi aportación al parecer y al menos en mi caso es problema del procesador de mi equipo ya que el programa tiene requisitos mínimos para funcionar correctamente en mi caso no los cumple, ya probe en otra computadora con un mejor procesador y sin problemas funciona el programa así que pienso que es como les comento del procesador
Yeah, same problem one month after... do we have a solution to it finally ?
4 comments