Unexpected application error

Unexpected application error

Cliff Townsend

Unexpected application error

I have purchased a new laptop (win 11  i713th gen 16 gig ram) and every time I try to put my usb sticks into it to update my playlists in Rekordbox it  crashes and gives me unexpected application error !! I've had no problems before until now.

My old laptop was Win11 too .. I have tried RB7 Rb6 and RB5 and I get the same result every time with 4 different sticks and I have reformatted 3 of them as well (yes to fat32)... It's doing my head in.

I've uninstalled everything  even from hidden folders, and also been through the registry to completely remove RB but it still does it !!!   Is there some setting in RB I'm missing ? 

Cheers guys.

Gabriel

Please update your graphic driver. Go to manufacturers website (Intel, Nvidia, etc) and download and install the latest one. Do not rely on Windows update to do this, as it doesn’t always find the latest one.

If the above doesn’t fix the issue, then please see if you can run rekordbox with integrated IntelHD graphics.

https://support.serato.com/hc/en-us/articles/202305784-Changing-graphics-card-settings-to-use-your-dedicated-GPU-on-a-Windows-computer

 

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