More detail on the 3000x link cue problem

More detail on the 3000x link cue problem

Robbie Ennoia-Abstrkt Miller

More detail on the 3000x link cue problem

Ok, I just bought 4 3000X's 2 weeks ago. This gives unique perspective on this issue. It only affects the deck that the USB is plugged into, all other decks on the network function just fine during this bug. I have had this happen each time I used them and twice I have fixed it, once I have failed. The fix was to unmount the USB, pull it from the deck, restart the cdj, put USB back in once network is back up on the deck, test link cue. If it works then all good until you turn deck off or maybe change the USB entirely (DJ switchover). If it fails, try again. I have reproduced the issue on all 4 decks, when USB is inserted to any deck this can happen, firmware 1.2. It only affects the deck the USB is plugged into, this is very important. Also when this happens, if you try to load a track on that deck, it says "media collapsed... Blah" error and no tracks can be loaded from that USB on that specific deck. All other decks work fine from that USB over the network. I am using an A9 with an ex-fat formatted USB-C drive in the USB-C port. But I think that doesn't matter. Exported from rekordbox 7.2.6. I will post a link to a video of this in action soon and link it below.
SmurfGGM

Following as I have the same issue 

Robbie Ennoia-Abstrkt Miller

The video link is posted as a comment but it's Pending Approval for whatever security reason they have implemented here.

The user solution is at the end of that video.

Basically don't off/on the player, don't use the stop button to unmount the drive. Just pull it and put it back in.

Totally counter intuitive. But there you go, Alpha Theta... Nuff said.

Gabriel

Have you tried if the issue happens when you plug a USB drive to USB Type-A port on the CDJ-3000X?
As you may connecting all the CDJs and A9 via ethernet switch, if you disconnect the A9 and just connect all the CDJs, do you still have the issue?
 
>>using an A9 with an ex-fat formatted USB-C drive in the USB-C port.
This USB-C port is normally used for connecting with a computer. Can you please explain why the USB drive is plugged, most likely it's not involved with the problem but have you made sure that disconnecting it doesn't affect the issue?

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