Audio JITTER with XDJ-RX3 when Rekorbox is minimized

Audio JITTER with XDJ-RX3 when Rekorbox is minimized

Albert Casanovas Padrós

Audio JITTER with XDJ-RX3 when Rekorbox is minimized

I have an OMEN TRANSCEND and when minimizing rekordbox the audio starts to jitter.

When testing a Roland Rubix 44 this doesn't happen and the audio is good.

With my old Windows laptop (ROG STRIX SCAR II) this was not happening.

So wehenever I'm using the file explorer, or Chrome or anything else and Rekordbox goes in the background, audio starts jittering.

I disabled the power management for the usb ports, I;m using the highest power plan available, I tried process Lasso to keep rekordbox in the maximum possible performance and I have tries the different versions of Rekordbox 7 (The MSI laptop was working on version 7).

If I don't minimize Rekordbos works well, but whwnever is in the background, the sound starts to jitter.

So, I don't know what else to do :)

Any recommendations or already known issues with that?

Thanks.

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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