Decks not appearing on the layout / windows 11

Decks not appearing on the layout / windows 11

Jonathan Laureano Gonzalez

Decks not appearing on the layout / windows 11

FIX: rekordbox 7 decks/player disappeared on Windows — GPU setting fixed it Post: I wanted to share this in case anyone else runs into the same problem. I was using rekordbox 7.2.19 on Windows 64-bit and suddenly my Deck 1 and Deck 2/player section disappeared completely in Performance mode. My library and playlists were still working normally. I could see all my tracks, but the entire upper section where the decks, platters and waveforms normally appear was blank. I tried: Switching between Export and Performance mode 2 Deck Horizontal 2 Deck Vertical Checking the Show/Hide Pad and Platter option Restarting rekordbox Pressing Spacebar None of those fixed it. What finally fixed it: Open Windows Settings Go to System → Display → Graphics Add the rekordbox program/executable under custom graphics settings. Select rekordbox and choose High performance for GPU preference. Save the setting. Restart the computer. After restarting, I opened rekordbox and Deck 1 and Deck 2 were back and working normally. So in my case, the problem appears to have been related to Windows GPU/display rendering for rekordbox, rather than my rekordbox library or Performance-mode settings. If your rekordbox library is visible but the entire deck/player area is blank, I would recommend checking the Windows Graphics GPU preference before deleting your database, reinstalling rekordbox, or changing your library settings. Hopefully this saves somebody else a few hours of troubleshooting! If this works for you, please comment with your Windows version, GPU, and rekordbox version so we can see whether there's a pattern.
Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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